Our Exchange and Return Policy
IMPORTANT!
Under underwear, bra sets containing underwear, corsets and accessories cannot be returned legally due to hygiene conditions.
The products are in their original packaging;undamagedAndunusedshould be. Deformation, sweat odor, perfume odor, etc. resulting from trial/use on the product you want to return. If there are such problems, your return request will not be accepted.
FREQUENTLY ASKED QUESTIONS
Will my refund amount be deducted?
The service fees (Shipping cost, etc.) you paid while purchasing the product are not refundable. During this process, we ask you to check your bank account activities.
The product you want to return must be unused and the product must not be deformed. If the product you have purchased has accessories, it must be returned complete (undamaged) with the gift. Refunds are not provided for products that are deformed to the extent that they cannot be resold after being returned.
You have 7 days from the date of receipt of the product to return the unused and re-saleable products you have purchased from www.nattyhomewears.com.This period is related to consumer rights and has a legal basis.
For the return code, you can contact us on our whatsapp support line or instagram and request with your order number.
Products sold as a set, underwear, socks and bodysuits cannot be exchanged or returned due to hygienic reasons.
In addition, discounted and outlet products are non-refundable.
If the product you purchased is a product that meets the return conditions, you can exchange or return it.